How we handle your information
This policy explains how SHREE GLOBAL LTD collects, uses, shares, and stores personal information when you browse the website, place an order, contact us, or use customer support. The wording is kept practical so it is easy to read.
We only collect the details that are needed to run the store and support your order.
- Name, billing details, shipping details, email address, and phone number.
- Order history, payment confirmation details, delivery information, and customer service messages.
- Website use information such as pages viewed, device type, and basic browser activity.
We do not keep personal data longer than needed. These are the usual time limits we follow:
Kept for 6 years from the end of the calendar year in which the order was completed.
Kept for 24 months after the last message, unless we need them longer to resolve a related issue.
Kept until you unsubscribe or after 24 months of no engagement, then removed from active marketing lists.
Kept for up to 26 months before being deleted or anonymised.
Kept for 24 months after the last login or until the account is closed, then reviewed for deletion or anonymisation.
Kept for no longer than 13 months, depending on the cookie type and purpose.
You can contact us at any time if you want to review or update your information.
You can ask for a copy of the personal information we hold about you.
You can ask us to correct details if something is inaccurate or incomplete.
You can ask us to delete information where appropriate or object to direct marketing.
If you are unhappy with how we handle your information, please contact us first so we can look into it.
We use cookies and similar tools to help the site function, remember basic settings, and understand how visitors use the website.
- Essential cookies help the website work properly.
- Performance cookies help us understand page visits and site use.
- Preference cookies help remember selected settings where available.
You can manage cookies through your browser settings at any time. Turning some cookies off may affect how certain parts of the website work.
We use reasonable technical and organisational measures to help protect personal data from unauthorised access, loss, or misuse.