SHREE GLOBAL LTD operates this website and handles the sale of pet chew toys for cats and dogs.

• Company name: SHREE GLOBAL LTD
• Address: SHREE GLOBAL LTD
• Phone: +44 1291 177695
• Email: support@shreetoys.uk

When you place an order, it is treated as an offer to buy the products selected.

• An order is accepted when you receive an order confirmation email or when the order is dispatched.
• If we cannot accept an order, we may cancel it and refund any amount paid.
• This may happen if stock is unavailable, payment cannot be confirmed, or the order details cannot be verified.

We currently provide delivery for customers in the United Kingdom and Europe, subject to service availability at checkout.

If you need to request a return, please contact us within 14 days of delivery.

• Items should be unused and, where possible, in original packaging.
• If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery.
• Approved refunds are usually processed within 7 to 10 business days after the return is reviewed.
• Return shipping costs may apply unless the item was supplied in error or arrived damaged.

We take reasonable care to describe our products accurately, but small differences in colour, packaging, or appearance may occur.

• We are not responsible for indirect loss, business interruption, or loss that was not reasonably foreseeable at the time of purchase.
• Nothing in these Terms limits liability where it would be unlawful to do so.
• Nothing in these Terms affects rights that cannot be excluded under applicable law.

We hope to resolve any concern quickly and fairly. Please contact us first so we can look into the issue and try to help.

• If a dispute cannot be resolved informally, it will be handled under the laws of England and Wales.
• The courts of England and Wales will have jurisdiction, unless another legal rule requires otherwise.

If you have any questions about these Terms & Conditions, please contact us using the details below.