Refund Policy
This policy explains when returns and refunds may be available, how we handle damaged or incorrect items, and how long refunds usually take to process for orders placed on the SHREE GLOBAL LTD website.
If you would like to request a return, please contact us within 14 days of delivery.
Requests should be made within 14 days of receiving the order.
We review the request after receiving the details and may ask for photos or order information where needed.
Approved returns should be sent back within 14 days of our confirmation unless we agree otherwise.
Some orders or items may not qualify for a refund.
- Items returned after the 14-day request window without prior agreement.
- Items that have been used, damaged by misuse, or returned without enough information to review the case.
- Items missing major parts, unless the missing parts are part of a damaged or incorrect delivery report.
- Orders that were delivered correctly and match the item description, where the item is simply no longer wanted after the return window has passed.
If an item arrives damaged, please contact us within 7 days of delivery.
Please include your order number and clear photos of the item and packaging if possible.
We will review the details and may offer a replacement, refund, or another suitable solution.
Damage should be reported within 7 days so we can help quickly and accurately.
If you receive the wrong item, contact us within 7 days of delivery and we will look into it.
- Please share your order number and a brief description of the issue.
- If the wrong item was sent, we will arrange the next steps with you.
- Depending on the situation, this may include a replacement, return label, or refund.
Once a refund is approved, it is usually processed within 7 to 10 business days.
Refunds are normally sent back to the original payment method used for the order.
After we process the refund, The refund will be credited to your account within 3–7 business days.the time it takes to appear in your account may depend on your bank or card provider.
If we need more information before approving the refund, we will let you know as soon as possible.
If you need help with a return, damaged item, or wrong order, please contact us using the details below.
We aim to handle refund requests fairly and in a way that fits the product and the reason for the request. If something is unclear, please reach out and we will do our best to help.
This policy may be updated from time to time to reflect changes in our business or website process. The latest version will always be shown on this page.